Inbound AI Custom AI for small & mid-sized businesses
New to AI? We find where it pays in your business — then build it and run it for you.
The stack we build on
The problem
Right now, you are the software.
Every lead, quote, invoice and reminder runs through one person — you. AI could be doing most of it. But the tools are a maze, the hype is exhausting, and the last thing you need is another dashboard to learn. So it stays on your plate.
Leads leak
An enquiry sits unanswered, a quote or proposal goes out a day late, a follow-up never happens — and a faster competitor wins the work.
Admin eats the week
Invoicing, onboarding, reporting, re-keying the same data between five tools. Repetitive work that fills the calendar but never grows the business.
10,000 dead numbers → evidenced leads
Energy brokers buy 10,000-row lists and spend the week dialing dead numbers. We built Broker Book Engine to replace that with exclusive, evidenced, ready-to-call leads — live in production today. The same approach we'd point at your bottleneck.
What we build
The systems that take the work off your plate.
Every build is custom — shaped around your tools and your process, not a template. These are the shapes it usually takes.
Lead & enquiry agents
An agent that answers enquiries the moment they land — across your inbox, web forms and missed calls — qualifies them and books the next step, so no lead slips through the cracks. The same kind of evidence-scoring agent that powers Broker Book Engine's lead qualifier.
Quoting & invoicing
A concrete workflow: a new job lands → it drafts the quote from your rate card → chases it on day 3 and day 7 → raises the invoice the moment it's accepted, then chases payment. The follow-up that always slips, handled without you touching it.
Back-office automation
The re-keying between systems, done for you: an order or form comes in → it updates your spreadsheet, your accounting tool and your CRM at once, and flags anything that doesn't reconcile. Built on your own accounts, running in the background.
Customer support assistants
Answers common questions straight from your own docs and order data — and because it's evidence-first, it hands off to a human the moment it isn't sure, with the full thread attached. It never guesses in front of your customer.
Content & marketing systems
Publishing, outreach and agentic marketing that runs itself — like SyncPostr, live for a client today.
Custom platforms & lead engines
Bespoke internal software and data engines when off-the-shelf won't do — like SEO Commander and Broker Book Engine.
Systems we run
Proof by existence, not slideware.
Three systems I designed, built and operate in production right now — the same standard I'd hold your build to.
SyncPostr
Post once and publish across TikTok, Instagram, YouTube, Facebook, X and LinkedIn — with every comment and DM in one unified inbox. Designed, built and run end-to-end for a client.
Visit syncpostr.comBroker Book Engine
A custom AI engine for UK energy brokers — revives dead lead lists, watches a patch for new businesses, and hands over exclusive, evidenced, ready-to-call leads with the reason to call attached. Every lead carries quoted evidence; it runs at 0% invented facts on our eval set.
See the system
SEO Commander
A local-SEO platform I built and operate end to end: it audits a site, finds the technical and content issues, and auto-applies the fixes straight into the CMS. 75+ routes, 24 database tables, live in production.
How we work
Three steps. We do all of them.
Find where it pays
We map how your business actually runs and pinpoint the work worth automating — the same discovery that surfaced the trigger behind Broker Book Engine. If AI won't pay, you hear it here first.
Build it properly
Spec, plan, then an adversarial audit before a line of code ships. Custom software on your own accounts, hundreds of automated tests, fail-closed by default — built to the reliability standard Amazon infrastructure work drills into you.
Run it
We operate it in production, patch it and extend it — the same way we run SEO Commander and SyncPostr every day. Never shipped and abandoned.
You work with the person who builds it.
Inbound AI is Kaylum — a network engineer with six years in the field, three of them keeping infrastructure reliable at Amazon, now building agentic AI to the same standard. I scope, build and run every engagement myself. No juniors, no offshore, no account layer between you and the person writing the code.
- Spec → plan → adversarial audit → build. Every release is red-teamed by independent passes before it ships — that's how bugs get caught before you ever see them.
- Evidence-first AI. My systems won't state a fact they can't back with a source — the reason Broker Book Engine runs at 0% invented facts on its eval set.
- Production-grade, not prototypes. Hundreds of automated tests, fail-closed logic, tenant isolation and security hardening — SEO Commander, SyncPostr and Broker Book Engine all run live.
- Build + run. I operate what I build, in production, every day — so it keeps working long after launch.
Is this you?
Who this is for — and who it isn't.
The disqualifier is the positioning. If you're in the right-hand column, we'll tell you on the call.
✓ A fit if…
- You're an owner-led business whose operations run through one or two people — leads, quotes, admin, support.
- You want the result, not another tool to learn, wire up and babysit.
- You'd rather one accountable person built it and kept it running than a rotating agency team.
- You care that the AI is right — evidenced, tested, and safe to put in front of a customer.
× Not a fit if…
- You're pre-revenue and want an app built as cheaply as possible.
- You're shopping purely on price, comparing hourly rates.
- You want a one-off script handed over with nobody running it after.
- You want a vendor to blame rather than a system that quietly works.
FAQs
The questions you're actually asking.
Straight answers. If something here disqualifies us for your business, that's a good outcome for both of us.
How much does it cost?
Every build is scoped and fixed-priced on a free call, because no two businesses have the same bottleneck. You know the exact number before any work starts — no hourly billing, no scope creep.
Will AI actually work for my business?
We start by finding where AI genuinely pays in your business — and we tell you honestly where it doesn't. What we build are specific systems doing specific jobs, measured on real outcomes, not novelty.
I've been burned by an agency before.
So have our clients. That's why one engineer owns everything end to end, you keep all your accounts and systems, and the first call can end with us telling you not to build it.
I don't have time to set this up.
You don't set anything up. We find the work, build the system and run it. That's the entire point of build and run — you get the result, not another tool to manage.
Who actually does the work?
Kaylum, the founder — a working engineer with six years in engineering, three of them at Amazon, plus hands-on agentic AI. No juniors, no offshore hand-off, no account managers.
Am I locked in?
No. Systems are built on your own accounts, you own them outright, and you can walk away whenever you like and they keep running.
Book a call
Find out where AI pays in your business.
A free 30-minute call, no pitch. Pick a time below and we'll map where AI would actually earn its keep for you — and where it wouldn't — before you spend a penny.
- 30 minutes, no obligation. We look at how your business actually runs.
- We pinpoint the bottleneck and where AI would genuinely pay — honestly, including where it wouldn't.
- You leave with a plain answer and a rough plan. If it's not worth building, we'll tell you.
Prefer email? hello@inboundai.uk
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